Product Quality Guarantee

At Summit Supply Direct, your satisfaction is our top priority. Every item we provide is backed by a quality guarantee and includes the manufacturer’s warranty. For details on specific warranty coverage, please reach out to our team and we’ll be happy to assist.

What if my order arrives damaged?

We ask that you carefully inspect your package when it is delivered. If you notice any visible damage—even to the outer box—please make a note of it before signing for the delivery. If you cannot open the package during drop-off but suspect an issue, write “possible damage” on the delivery receipt.

Should your order arrive with damage, simply send clear photos to support@summitsupplydirect.com. Our team will quickly arrange either a replacement or refund, typically within one business day.